Sympathique VPN CyberGhost !

Rien à dire, tout est bien. Ce que j'aime le plus c'est le choix du pays du serveur et l'automatisation de la connexion. C(est d'une simplicité enfantine à mettre en place et c'est très convivial. En somme tout me plaît vraiment.

ohromující výkon

Netušil jsem, že mi VPN může pomoci zabránit prodlevám, dokud jsem nepoužil tuto službu. Pomáhá stabilizovat moji síť a udržet mě v bezpečí před DDoS útoky. Rozhodně mi pomáhá, jen to neříkejte mým přátelům.

Very Bad!

I erroneously signed up for auto-renew with Cyberghost. Some how I missed any way to turn auto-renew off. Sure enough, right on schedule, my Cyberghost subscription was renewed for another year. I contacted them via their support chat system. The only apparent way to contact them. I was told it would take 1 day to receive an email confirming my request for cancellation and a refund. And that the refund would take 5 - 10 days. I explained that that was unreasonable as it took minutes for them to charge my credit card. But it would take 5-10 days to refund the charge. The contact named Joey didn't seem to think this was extraordinary. I'm sure if someone took $66 USD out of his paycheck he would be upset too. To-date I have seen no email from Cyberghost confirming my request for a refund and cancellation of my account. Instead I got an email welcoming me to their VPN service for another year! I will contact my bank and they will reverse the charge. Thus, thwarting Cyberghost's attempt to steal money from me.

Not all it's cracked up to be

Instructions are difficult for the layperson to find let alone understand. Purchased this service with a router from flashedrouters. Any company that fills the internet with reviews about how easy it is to use and its great customer service yet only offers 'chat or email' customer service during a mere 5 hours per day only 5 days a week vs. offering SALES support 24/7 is more hype than substance. I spent almost $700 between a year of service and a pre-flashed router that works with their service. I did a lot of online research which has lead me to one conclusion... It is not that difficult to BUY a false online reputation. I am a real user and will be interested to see if vpnMentor actually publishes this review. I can show receipts for my purchases, I wonder how many of these 5-star reviews can do the same.